Small Scale — Business Management Consulting
SUSTAIN1 week

Annual Operating Review

A yearly deep-dive into your operating model — what changed, what improved, and what needs attention next.

Annual Operating Review

Common triggers

  • It's been a year since your last transformation project and you want to know where things stand
  • You need an independent operational assessment for your board or investors
  • Your company has grown significantly and you're not sure if your operating model still fits

What you get

Year-over-year process health comparison
Updated current-state process maps
Maturity assessment across key operational areas
Strategic recommendations for the coming year
Executive briefing document

How it works

1

Preparation & data review

We review previous deliverables, KPIs, and any changes to team structure or tools over the past year.

2

Stakeholder interviews

We interview key people across the organisation to understand what's changed, what's working, and where new friction has appeared.

3

Assessment & reporting

We compile a comprehensive review comparing this year's state to the baseline, with clear recommendations for the year ahead.

4

Executive briefing

We present the findings and recommendations to your leadership team or board in a structured 90-minute session.

Scope

What's included

  • Up to 10 stakeholder interviews
  • Year-over-year comparison report
  • Updated process maps
  • Maturity assessment scorecard
  • Executive briefing session (90 min)
  • All deliverables in editable format

What's not included

  • Process redesign or implementation (see Operating Model Sprint)
  • Compliance-specific audits
  • Ongoing quarterly support (see Quarterly Improvement Cycle)

Pricing

Up to 30 employees

≤ 30

€2,900

  • Up to 8 interviews
  • Full deliverable set
  • Executive briefing session
  • Year-over-year comparison
Up to 80 employees

31–80

€4,200

  • Up to 10 interviews
  • Full deliverable set
  • Executive briefing session
  • Year-over-year comparison
Up to 150 employees

81–150

€5,500

  • Up to 14 interviews
  • Full deliverable set
  • Executive briefing session
  • Year-over-year comparison

Your documents investment counts toward transformation

100% of your Annual Operating Review fee of your investment credited toward Operating Model Sprint or Quarterly Improvement Cycle within 12 months.

Frequently asked questions

Time for an operational check-up?

Book a free 30-minute call. We'll discuss what's changed since your last project and whether an Annual Operating Review makes sense.

Book a 30-minute call