Small Scale — Business Management Consulting
QUALIFY1 week

Process Health Check

A structured diagnostic that shows you exactly how work flows through your team — and where it breaks down.

Process Health Check

Common triggers

  • You're growing but don't know where things are falling through the cracks
  • A new leader has joined and needs to understand the current state quickly
  • You're preparing for a compliance project and need a process baseline

What you get

Current-state process maps for up to 5 core workflows
Stakeholder interview summaries (anonymised)
Issue log with prioritised findings
One-page executive summary with recommendations

How it works

1

Kickoff & scoping

We align on the 3–5 processes to map, identify the right people to interview, and set expectations for the week.

2

Interviews & observation

We speak with the people doing the work — walking through tasks step by step to understand how things actually happen.

3

Analysis & documentation

We map the current state, identify bottlenecks, handoff gaps, and ownership issues, and compile everything into clear deliverables.

4

Findings presentation

We walk your leadership team through the results and recommendations. You leave with a clear picture and a prioritised action list.

Scope

What's included

  • Up to 8 stakeholder interviews (45 min each)
  • Current-state process maps (BPMN 2.0)
  • Prioritised issue log
  • Executive summary with recommendations
  • Findings presentation (60 min)
  • All source files in editable format

What's not included

  • Future-state process design (see Operating Model Sprint)
  • Tool selection or implementation
  • Change management or team training
  • Ongoing support (see Quarterly Improvement Cycle)

Pricing

Up to 30 employees

≤ 30

€2,900

  • Up to 5 processes mapped
  • Up to 8 interviews
  • Full deliverable set
  • Findings presentation
Up to 80 employees

31–80

€4,200

  • Up to 8 processes mapped
  • Up to 12 interviews
  • Full deliverable set
  • Findings presentation
Up to 150 employees

81–150

€5,500

  • Up to 12 processes mapped
  • Up to 16 interviews
  • Full deliverable set
  • Findings presentation

Your documents investment counts toward transformation

100% of your Process Health Check fee of your investment credited toward Operating Model Sprint or Compliance Integration within 12 months.

Frequently asked questions

Ready to see how your team actually works?

Book a free 30-minute call. We'll scope the work together and you'll know exactly what you're getting before you commit.

Book a 30-minute call