Small Scale — Business Management Consulting
SUSTAINOngoing quarterly

Quarterly Improvement Cycle

Ongoing quarterly reviews that track progress, surface new issues, and keep your improvement momentum going.

Quarterly Improvement Cycle

Common triggers

  • You've completed a transformation project and want to make sure the improvements stick
  • Your team keeps falling back into old habits and you need external accountability
  • You want a regular operational check-in without hiring a full-time ops role
  • Your board or investors expect ongoing operational reporting

What you get

✓Quarterly process health scorecard
✓Progress tracker against implementation roadmap
✓Updated issue log with new findings
✓Improvement recommendations for the next quarter

How it works

1

Data collection

We review KPIs, interview 3–5 key stakeholders, and assess progress against the agreed improvement plan.

2

Analysis

We compare current performance to the baseline, identify what's working, what's stalled, and what new issues have emerged.

3

Quarterly review session

We present findings to your leadership team in a 90-minute session. We agree on priorities and adjustments for the next quarter.

Scope

What's included

  • Up to 5 stakeholder interviews per quarter
  • Quarterly process health scorecard
  • Progress tracking against roadmap
  • Updated issue log
  • One 90-minute leadership review session per quarter
  • Async support via email between sessions

What's not included

  • Hands-on implementation of changes
  • Full process redesign (see Operating Model Sprint)
  • Tool implementation or migration

Pricing

Quarterly — up to 30 employees

≤ 30

€3,900/quarter

  • Up to 5 interviews per cycle
  • Full quarterly deliverable set
  • Leadership review session
  • Async email support
Quarterly — up to 80 employees

31–80

€5,400/quarter

  • Up to 8 interviews per cycle
  • Full quarterly deliverable set
  • Leadership review session
  • Async email support
Quarterly — up to 150 employees

81–150

€7,200/quarter

  • Up to 12 interviews per cycle
  • Full quarterly deliverable set
  • Leadership review session
  • Async email support

Your documents investment counts toward transformation

First quarter at 25% discount of your investment credited toward Operating Model Sprint or Annual Operating Review within 12 months.

Frequently asked questions

Want to keep improving after the initial project?

Book a free 30-minute call. We'll discuss how the Quarterly Improvement Cycle fits into your situation.

Book a 30-minute call